![]() Please include the pp2 file and if possible a screenshot as well when submitting an issue related to connectivity. If pictures are more your thing, you can select “Save Image…” from the file menu to save a screenshot of your current target window graph. The sample-set file can then be loaded in PingPlotter for you and others to review. In the file menu, highlight “Export Sample Set” You can choose to export just the data in your focus period or export all the data you’ve collected for the current trace. The easiest is to save your session as a PingPlotter sample set file (.pp2). ![]() PingPlotter has several ways to save and share the data you collect. Think of it this way: If packets are arriving at their destination quickly and safely, does it matter what happens to them along the way? The problems impacting the target are the problems impacting you, and finding where they begin is the ultimate goal. In most cases, your main focus should be the status of the final hop (the iRacing race server). You can always use the above method to find which farm and server to target. Create custom settings for packet types, network cards, and trace parameters. Once it is running, you should enter a practice session, if you are not already in one, on the farm you are testing. SolarWinds Network Performance Monitor screenshot, PingPlotter screenshot. With the target entered, click the green arrow on the right side to begin the trace. In the image below, we are on the US-BOS farm and we can use as the target. If you are in the sim, you can see which farm you are on as well as the target to use when looking at the INFO tab. You do NOT need to worry about choosing the specific server you are connected to when racing, just the race farm. Click File and click on the menu Export Sample Set (PP2) Click Save Attach the report to your ticket. However there are better tools to analyse the network connection, such as WinMTR and PingPlotter, which can automatically send these traceroutes every few. Click Play Let it run for at least 30 minutes and click Pause to check the results timeline. Trace to a Server in the appropriate Server FarmĮnter a server name in the Target Entry field for the server farm that you wish to test the connection. Write the name of the game server in Enter target name or IP Set interval to 1 second. It is free to use when just running plots so you do not need to pay for a license. Go to and download PingPlotter for Windows. This is heavily borrowed from PingPlotter's own troubleshooting guide at Troubleshooting with PingPlotter. Solution home Issues and Error Messages Connection Gathering Ping / Trace Data for Troubleshooting
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